Features · Blocklist
Repeat no-shows shouldn't book online
A blocklisted customer can no longer request a time online. You can still add them manually, if you decide to.
1
switch
online
blocked
manual
still works
Reason can be recorded
Removable any time
The customer gets no separate notice
What it can do
The last resort - but keep it within reach
Online block
A blocklisted customer's booking attempt doesn't go through.
Reason
You record why they were added - so you still know in six months.
Manual booking still works
If it was arranged by phone, you can still add the booking.
Removal
Reversible any time, with one click.
When it's justified
Rarely, but clearly
The blocklist isn't punishment, it's protecting your capacity. Worth working through the gentler tools first.
First no-showreminder
Usually just forgetfulness - not a reason to block.
Seconddeposit
Ask for payment upfront for the next booking.
Thirdblocklist
From here on, protecting your capacity matters more.
Abuseimmediately
For fake bookings or false details, there's no need to wait.
Related industries
See all 62 areasFAQ
Questions about the blocklist
Adding, effect, removal.
Like the AI chatbot?Get one just like it for your own business.Their online booking simply won't go through. We don't send a separate notification.
Yes, manual booking isn't blocked - the decision is always yours.
Any time, in one click.
No. The system shows the number of no-shows, but adding someone to the list is a human decision.
By the contact details on their customer record.
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