Features · Customer database
Every customer on one record
Contact details, past bookings, pass balance and notes in one place. Not a CRM - just what the work needs.
Why it helps
You stop asking who they are
A guest walks in and you are no longer scrambling to remember who they are or when they last came. The customer database creates a card at the first booking and recognises the guest the next time. Every booking lands on that card, so you can greet them as the regular they are becoming. That matters most when you have many guests and still want to greet each one by name, with their own history.
Within reach, even on the phone
The phone rings, the guest says their name, and you want to offer a time while they are still talking. In your customer database you find them by name or phone number in seconds, with what they booked and when. No notebook to flip through, no old emails to dig up: one look at the card and you can name a free slot.
Only as much data as you need
The customer database is not a marketing profile and not a heavy CRM. What sits on a card came from a booking or from you, and your data can be downloaded any time. It stays a calm background tool: you decide what to note, and nothing is added behind your back. That keeps it a quiet helper rather than a burden: it holds only what your work justifies, and what feels natural to the guest.
What it can do
Nothing to keep in your head
What goes on it
Only as much data as the work justifies
We don't build a marketing profile. What's on the record, the booking brought in or you wrote there.
FAQ
Questions about the customer database
Data, access, export.
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