MeetPly

Features · Reminders

Fewer no-shows, zero phone calls

Instant confirmation, a reminder up to 24 hours ahead, a notice on cancellation - to the guest, the colleague and you.

24h
reminder
3
recipients
SMS
credit-based
Email by default, SMS on credits
Your own wording and branding on the emails
Calendar entry in the confirmation
Stacked email notifications: the reminder arrives and the bell shows the guest knows about the appointment in time.

Why it helps

Your guest won't forget again

Your guest booked three weeks ago, and since then work, kids and everyday life got in the way. The reminder email arrives at the time you set, with the exact time and a calendar entry. It is not pushy or embarrassing, just a friendly nudge. Your guest stops worrying about missing something and shows up on time.

The system calls, not you

You used to spend the end of the day phoning tomorrow's guests, annoyed about who picked up and who didn't. Automatic appointment reminders go out by themselves, up to 24 hours ahead, and you decide how early. Fewer people miss their slot, and you stay where you are needed instead of on the phone.

If they can't come, they tell you in time

The reminder includes the cancel link, so a guest who can't make it doesn't go silent. They tell you with one click. The slot frees up, you know at once, and you can offer it to someone else. That is what makes reminders really worth it: a more predictable day and fewer bad surprises.

What it does

The message goes out on its own

Instant confirmation
An email goes to the guest at booking time, with a calendar entry and a cancel link.
Timed reminder
Up to 24 hours ahead - you set exactly how much.
SMS when it matters
Credit-based, for guests who don’t read email.
Three recipients
The guest, the resource (colleague) and the admin can all get a notice.
Cancellation notice
If the guest cancels, you know instantly - and the slot is bookable again.
Your own wording
The content and branding of the notification emails is yours, not a generic template.

What goes out, and when

Four messages, no noise

We don’t send more than necessary. Every message has a job, and every one can be turned off.

Confirmationinstant
The booking details, an .ics attachment and the single-use cancel link.
Reminder24h ahead
Adjustable. The most common reason a no-show still shows up.
Cancellationinstant
Confirmation to the guest, notice to you and the colleague about the freed slot.
Rebookinginstant
Confirmation of the new time, the old slot frees up.
SMScredit-based
Same events, for guests who’d rather read an SMS.

FAQ

Questions about notifications

Timing, recipients, SMS - what comes up around automatic messages.

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24 hours by default, but it's adjustable. It can also differ per service if one needs more preparation time.
SMS works on a credit basis: sending one uses up a credit, while email is unlimited.
The guest, the resource (colleague), and the admin - each can be turned on or off individually.
Yes, both the content and the branding are yours. We don't send out a template with someone else's brand on it in your name.
Yes, an .ics attachment and a Google Calendar button - the guest can add it with a single tap.
The confirmation can't be delivered, but the booking still stands. You'll see it in the list view and can reach them by phone.
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Appointment reminders that cut no-shows | MeetPly