Features · No-show tracking
Whoever didn’t show up, you won’t forget
Mark a no-show with one click. The customer record shows how many times it happened - and that’s what decisions are based on.
Why it helps
You stop counting from memory
The chair is empty, the guest never came, and half a year later you can't say how often it has happened. With no-show tracking you record on the booking, in one click, that they did not show up. The card keeps the count, so you decide on what actually happened rather than on a feeling.
See the pattern, not just the gap
One no-show is annoying, but many of them show where things slip. The marks also appear in your reports, so you see which service or time of day loses the most guests. That tells you where a reminder or a deposit helps, instead of guessing. After that you react by plan rather than by annoyance: with a reminder, a deposit or a friendly nudge, exactly where it helps.
Fair, because there is data behind it
You don't have to be angry at someone who simply forgot, nor excuse someone who keeps not telling you. The counter says it for you: a one-off or a habit. No-show tracking gives you a calm, fair yardstick to build your next decision on. You don't have to judge anyone by gut feeling, because the numbers show what happened, and you decide calmly and in proportion what the next step is.
What it does
No-shows are measurable, so they’re manageable
What to do with it
The number alone solves nothing
There are three answers to why no-shows happen, and all three live in the system.
FAQ
Questions about no-shows
Marking, consequences, statistics.
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