Features · Waitlist
When a spot opens up, it's held for them
Someone who can't get into a full appointment can join the waitlist. On a cancellation, the next person in line gets an email, and the system holds the spot for them for a set time.
Why it helps
Your guest won't go elsewhere
A guest wants an appointment, but everything is taken, so they often start looking elsewhere. With the waitlist they sign up, and when someone cancels, they are notified by email. They do not have to keep checking the calendar. They feel they are expected, and they stay with you, because joining the waitlist costs them nothing.
A cancelled hour is not a lost hour
A late cancellation used to mean an empty slot and a round of calls asking whether anyone was free. Waitlist management takes that over: on a cancellation, the next in line gets an email, and the system holds the spot for them for a set time. No phoning around, no awkward asking, and your income does not take the hit.
A clear order, no arguments
When several people wait for the same spot, staying fair is hard. The waitlist keeps sign-ups in a clear, traceable order, and the next in line always gets the chance first, so nobody feels skipped. You can switch it on per service, so it only appears where you genuinely need it.
What it can do
A cancellation shouldn't be a loss
The process
Four steps, no human involvement
This is the feature that saves the most phone calls - on both sides.
FAQ
Questions about the waitlist
Sign-up, order, plan.
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