Features · Cancellation and rebooking
The guest cancels themselves - the slot reopens instantly
A signed, single-use link in the confirmation email. Identity isn’t by name or email, so no one can reach someone else’s booking.
Why it works
No phone call, no awkward silence
People who need to cancel rarely enjoy calling to say so. The confirmation email carries a cancellation link: one click and the client cancels or picks a new time. No uncomfortable call, no long explanation, and rebooking beats quietly disappearing, so it is better for you both. That small gesture matters a lot, and the guest is glad to come back to you next time.
The freed-up slot is not lost
An empty hour costs money. After a cancellation or rebooking the freed slot opens right away and the next interested client sees it as bookable. You do not reopen anything by hand, your calendar tidies itself, and a cancellation stops being a gap and becomes a fresh chance. So cancellation and rebooking are not a failure but one more chance in your calendar.
Only their own booking, nothing else
The cancellation link is signed and works once. It cannot be guessed and cannot be passed around. We do not identify people by name or email, so nobody can touch someone else's booking. You can also set a cancellation deadline, so you know when you can count on the appointment. Cancelling and rebooking stay simple, and both sides know exactly what to expect after the confirmation.
What it does
A cancellation isn’t a loss if it comes in time
The process
Four steps, no human involved
This is the feature that saves the most phone calls - on both sides.
Related industries
See all 63 areasFAQ
Questions about cancellation
Link, deadline, rebooking.
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