Features · Single-use cancel link
One link lets your guest cancel securely
Every confirmation email carries a cancel link: signed, single-use and valid for 30 days. Cancelling with just a name and email address is not possible.
Why it helps
One click and your guest is free
In the morning your guest realises they can't make it, and doesn't want to call in case it's awkward. The confirmation email has a cancel link, and one click does it. No account, no password, no explaining. The guest speaks up honestly, you learn in time, and you can still offer the slot to someone else.
Nobody can cancel in your guest's name
If cancelling only depended on a name and email, anyone could delete someone else's appointment. The cancel link is signed, stored hashed and usable once, so only the person who received the email can cancel. Bad intentions find no gap, and your bookings stay safe.
Nothing is left hanging
The link is valid for 30 days and works once, so there is no forever-living link and no double cancellation. If it has expired or got lost, the guest talks to you. The single-use cancel link keeps things tidy: clear limits, predictable behaviour and peace of mind whenever a cancellation arrives.
What it does
Convenience for the guest, security for you
Security
Why name and email aren't enough
Someone who knows your name and email address isn't you. That's why the link is required, not personal details.
Related industries
See all 63 areasFAQ
Questions about the cancel link
Security, validity, lost links.
Like the AI chatbot?Get one just like it for your own business.Start today - your first booking arrives tomorrow
Set up your schedule and services, get a link. The rest takes care of itself.