Features · Private notes
What’s worth knowing for next time
An internal field on the customer record. The guest never sees it, it never goes into an email - it’s just for you and your colleagues.
Why it helps
You don't forget what matters
One guest has an allergy, another doesn't like small talk, and last year a particular shade worked well for a third. A private note is free text on the customer card that you write for your next visit. You don't have to keep dozens of small things in your head, because they wait right where the guest's name is.
You see it just when you need it
A new booking comes in and you already prepare from the note. The private note also shows up when a new booking is made, so you don't dig through the card. If a colleague takes over the guest, they know what you know and don't have to ask again. Nothing gets lost in the team: after a holiday, sickness or a change of colleague nobody starts getting to know the guest from zero.
Internal, just as it should be
The name is no accident: the guest never sees a private note, it never goes into an email, and it is meant only for you and your colleagues. So you can write honestly whatever helps your work, without worrying it will surface anywhere. Your peace of mind is worth as much as the note. So you can be honest in it, because neither the guest nor any email reveals it: it is the quiet workshop secret that serves your work.
What it does
Memory doesn’t scale
Examples
What people usually note down
Not a diary - a sentence or two that saves time or awkwardness next time.
FAQ
Questions about the note
Visibility, content, team.
Like the AI chatbot?Get one just like it for your own business.Start today - your first booking arrives tomorrow
Set up your schedule and services, get a link. The rest takes care of itself.