Features · Manual booking
A phone booking lands in the same place too
A phone or in-person request lands in the same calendar. No separate notebook, no two versions of the truth.
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calendar
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views
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paper
From calendar or list view
Rules can be overridden
Notifications go out from here too
What it does
The same calendar, wherever the booking comes from
Two clicks to enter
Click the free slot in the calendar, fill in the name.
Customer search
If they’ve been before, just their name or number is enough.
Rule override
If you want to make an exception, you can - the system only warns.
Notifications too
The guest gets the same confirmation and reminder.
When it comes in handy
The phone isn’t going away
Online booking doesn’t mean no one calls anymore. It means the call lands in one place too.
Phone requestcalendar view
See the free slots mid-call, and enter it right away.
Regular at the counterlist view
Record the next appointment as they leave.
Off-hours slotoverride
Can be entered outside working hours too, if you choose.
Cancellation by phoneone click
The slot frees up instantly and is bookable again.
FAQ
Questions about manual booking
Phone requests, overrides, notifications.
Like the AI chatbot?Get one just like it for your own business.By default yes, but you can override them - you know best when an exception is justified.
Yes, if you entered their email address or phone number.
No. Manual entry works from the exact same availability calculation.
The admin for any resource, staff for their own.
Yes, it appears in the booking's history.
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